Shipping and Return Policy
1. Shipping
1.1. Shipping Methods
- We offer several shipping methods to meet your delivery needs. The available shipping options will be displayed at checkout, and you can choose the method that best suits your preferences and timeline.
1.2. Shipping Costs
- Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping costs for your order at checkout before completing your purchase.
1.3. Shipping Timeframes
- We make every effort to process and ship orders promptly. The estimated delivery timeframes vary depending on the shipping method selected and your location. Once your order has been shipped, you will receive a confirmation email with tracking information to track your package's progress.
1.4. International Shipping
- We offer international shipping to select countries. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. Any customs duties, taxes, or fees incurred are the responsibility of the recipient.
2. Returns
2.1. Return Eligibility
- We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within [number] days of receiving your order for a refund or exchange, subject to the conditions outlined below.
2.2. Return Conditions
- To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Items that are damaged, altered, or missing parts may not be eligible for return.
2.3. Return Process
- To initiate a return, please contact our customer service team at [Your Contact Email] to request a return authorization. Once your return request is approved, you will receive further instructions on how to return the item(s) to us.
2.4. Return Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance for your return shipment, as we cannot guarantee that we will receive your returned item.
2.5. Refunds
- Refunds will be issued to the original payment method used for the purchase within 15-30 days of receiving the returned item(s). Please note that shipping costs are non-refundable, and a restocking fee may apply to certain returns.
2.6. Exchanges
- If you wish to exchange an item for a different size, color, or model, please follow the return process outlined above and place a new order for the desired item(s) on our website.
3. Contact Us
If you have any questions or concerns about our shipping and return policy, please contact us at sales@evlonbharat.com.
